The refund can take up to 10 business days to hit your bank account. Once you have convinced the service rep that you don’t need NordVPN, they’ll give you a refund right away. It’s not that they are trying to be difficult. The customer service reps have to ask you to reconsider a couple of times. If you are deadset on getting a refund, then turn down their help, and be adamant that you don’t need the service. They’ll then try to troubleshoot your issues if possible. Tell them honestly why you don’t want to use the service anymore. Step 4: To get your refund from Nord, you’ll need to convince the customer service representative that you truly can’t find a use for NordVPN. Step 3: It’ll now as you the department you want to be connected to.
Step 2: Enter your email address and any other details the chatbot might ask. Step 1: Click the Live Chat button at the bottom right of the dashboard page. You’ll no longer be charged at the end of your subscription period now. Now, you’ll be asked to confirm the cancellation of your auto-renewal. Step 4: Click the manage link next to Auto Renewal: Step 3: Click the Subscriptions tab at the top of the page. Step 2: Navigate to the Billing page from the dashboard: Step 1: First, log into your Nord account. Expect to receive the full refund in your bank account within the next 48 hours. Quick summary: I recommend using Live Chat to talk to a customer support representative to get a refund because this is the fastest option. NordVPN is a VPN service I recommend but here in this article, I’ll show you how you can cancel your NordVPN subscription and get a refund. If you are unhappy with your purchase, don’t worry! The process of getting a refund from Nord is really easy and simple. If you need any help, do not hesitate to contact our Customer Success team.Although NordVPN is one of the best VPN providers on the market, it’s not for everyone. Select Cancel auto-renewal to confirm.įor subscriptions made through the Play Store, please check this Google Play support article:įor subscriptions made through the App Store, please check this Apple support article: You will be asked if you are sure you want to cancel automatic payments.Locate a subscription that you want to cancel and select Manage. Open Billing section on the left and select Subscriptions tab.Log in to my. page with your Nord Account.To receive a refund, contact our customer support team ( make sure to read our money-back policybeforehand).įollow the steps below to cancel your recurring subscription: This tutorial will show you how to cancel a recurring subscription so that you are not charged automatically next time. But it will not show you how to get a refund for your payment.
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